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No discount is given if the promised

Posted: 12-10-2016 16:55:49Ranjan

Category in Internet Services

Complaint Rating: www.99complaints.com

Vovinet Infotech Pvt Ltd Customer Care

I have promise to vovinet wireless internet service. the promised download speed is 13 mbps but i am getting hardly 1 to 2 mbps. (as measured by trai's app) i was required to pay in advance for 6 months. so i am fixed with them. the helpline is of no avail either no one picks up after ivr or the tele-executive gives evasive answers. 
No discount is given if the promised speed is not received. only excuses are given. 

 

Status: Complaint is open for discussion


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