99Complaints.com › Vidal Health TPA › My Reimbursement Claim Of Rs 16000 Pending Since Last Two Years Ie. From August 2016.I Have Sent All Documents And I Was Told That Policy Got Renewed

My Reimbursement Claim Of Rs 16000 Pending Since Last Two Years Ie. From August 2016.I Have Sent All Documents And I Was Told That Policy Got Renewed

Posted: 18-12-2018 17:52:11MADHUMITA SHRIVASTAVA

Category in Health & Life Insurance

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Vidal Health TPA Customer Care

TICKET NO-101011946133.I GOT ADMITTED IN AUGUST 2016 AND AFTER DISCHARGE I SENT ALL NECESSARY DOCUMENTS TO VIDAL WHITEFIELD BANGALORE OFFICE IN AUGUST ONLY.VIDAL RAISED A SHORTFALL OF PASSBOOK COPY WHICH I HAVE ALSO SENT.I WAS TOLD THAT MY CLAIM WILL BE SETTLED IN 15 DAYS LATER ON IT WAS EXTENDED TO 2 MONTHS AND THEN AFTER SO MANY FOLLOWUPS THE VIDAL CUSTOMER CARE EXECUTIVES STARTED SAYING THAT THE CLAIM HAS BECOME OLD AND THE POLICY GOT RENEWED.NOW WE CANNOT REIMBURSE. IF THE VIDAL HAS ATTENDED THE MATTER ON TIME AND HAVE NOT DELAYED IT UNNECESSARY THE CLAIM WOULD HAVE BEEN SETTLED.CLAIMS OF SOME OF THE STAFF HAS BEEN CREDITED TO THEIR ACCOUNT. IN MY CASE THEY HAS INTENTIONALLY DELAYED AND IT NOW REFUSED TO PAY.I HAVE ALSO LODGED COMPLAINT AGAINT VIDAL IN IRDA OMBUDSMAN. THE VIDAL EXECUTIVES WHO HAVE REFUSED TO PAY THE CLAIM ARE MR. ROSHAN JOSEPH MOBILE NO 09148587334 AND MR. PRASHANTH MOBILE NO-07259016576. KINDLY STTLE MY CLAIM IN MY BELOW PROVIDED ACCOUNT NUMBER. REGARDS MADHUMITA SHRIVASTAVA MANAGER SYNDICATE BANK EMPLOYEE NO - 707651 CUFFE PARADE MUMBAI RO I COLABA BIC-5087 MOBILE NO 6387779088 ACCOUNT NO 85762020001880 IFSC - SYNB0005087 BANK-SYNDICATE BANK BRANCH-CUFFE PARADE MUMBAI RO I

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