Customer satisfaction rating:
Total 3 COMPLAINTS
99Complaints.com › Triple Play Broadband Pvt Ltd
Galleria Market Basement, DLF Phase-IVGurgaonHaryanaIndia - 122009+91 - 9308080808
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Pankaj Kumar on 25 Mar 2020
562725_Hi Triple play Team,
I have paid 3 months advance money on 23rd march and you promised me to set up a new connection on my address till 25th march, but still connection is not setup .
Note - Before summit the three months amount of 4460 , i asked your executive there is lockdown in gurgaon you are able to setup connection in this situation...they agree yes we can setup in 3 days but after payment now your executive denied, however i need urgent internate connection for office work , i ca...
India | Gurgaon, Haryana Internet Services comments (0)
Ankit Kamboj on 01 Sep 2018
84360_I'm writing this after going through a lot of mental stress due to TriplePlays' highly pathetic services and consistent negligence from their customer care and senior executives too.
I subscribed to their services in November 2017 for a connection upto 100 MBPS, I was told about installation charges plus extra charges for the Modem which they installed and I paid as much was asked for. After starting to use their services I started facing speed issues and there was never a concrete solution p...
India | Gurgaon, Haryana Internet Providers comments (0)
Nikki on 18 Dec 2017
62175_3EWL64BgQYQRbCaPRCE0TQyK.jpgOne if their employee came home & collected Rs 6022 promising WiFi installation. Bill was provided for the same. However no one turned up for a week. Later while contacting the customer care, they informed it was a mistake from their end by collecting the cash as they do not provide network in this area. While we requested for the money to be refunded, they were very insistent to come and collect it from their office(which is quite far). And they are very negligent, neither picking the calls no...
India | Gurgaon, Haryana Telecommunications comments (0)
Total Complaints 3
Pending Complaints 3
Closed Complaints 0