99Complaints.com › Triple Play Broadband Pvt Ltd › 3 months advance Money taken- but connection not setup

3 months advance Money taken- but connection not setup

Posted: 25-03-2020 17:32:12Pankaj Kumar

Category in Internet Services

Complaint Rating: www.99complaints.com

Triple Play Broadband Pvt Ltd Customer Care

Hi Triple play Team,

I have paid 3 months advance money on 23rd march and you promised me to set up a new connection on my address till 25th march, but still connection is not setup .

Note - Before summit the three months amount of 4460 , i asked your executive there is lockdown in gurgaon you are able to setup connection in this situation...they agree yes we can setup in 3 days but after payment now your executive denied, however i need urgent internate connection for office work , i called your customer care number 10 times but there is no response. Request you to kindly setup connection or refund my amount urgently else i will file a FIR against Triple play Internate.

Status: Complaint is open for discussion


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