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Sony India Pvt Ltd Customer Care
Earlier I had a LCD Bravia which gave excellent service for more than 8 years. . I purchased a LED TV of Sony Brand model No.32R4828 ZX-110 from FUTURE RETAIL, Bhubaneswar, India ON 31.03.20125 Thinking excellence of Sony Brand. To my surprise the picture tube does not work since three days. The Sony service centre at Bhubaneswar( Happy Care Services, N-4/243,Opposite Indradhanu Market,Bhubaneswar Phone 0674-6556688 after examining the TV set found that the picture tube is not working and asking me to pay about Rs.12,000/- to replace the picture tube. I have already paid Rs.2000/- as advance. The TV is only 2 years 3 months old and I paid a huge sum to purchase it thinking that it is Sony product and I should get service for many years..Kindly look into it. Prof.Madhab Ch. Dash, ([email protected]). Thanking you
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