Sony India Pvt Ltd Customer Care

Customer satisfaction rating:


  • › Sony India Pvt Ltd

    Sony India Pvt Ltd Customer Care

    Webpage: Address

    No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam Chennai
    Tamil Nadu
    India - 600034
    +91 - 1800 103 7799

    Aw Shucks! Bad news….we’re trying to get in touch with the company, but they don’t seem interested in resolving complaints.
    Customer Care Phone Numbers and Contacts
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    • +91 1800 103 7799



  • Complaints & Reviews from Sony India Pvt Ltd


    Khursheed on 06 Feb 2018

    My XA had a very tiny dead/stuck pixel on the right side of the nav keys which was only visible on white background. There was almost a week left to my warranty, so i visited local sony service centre at (ABI GUZAR, SRINAGAR, JAMMU AND KASHMIR named as OHI ENTERPRISES) on 17th of January, where they told me that they will check the device and see if they could replace the screen. They gave me receipt but it didn't mentioned the "JOB SHEET NUMBER" (as it was my first time to submit a phone in so...

     India |  SopurKashmir   Mobile & Cell Phones comments (0)

  • Sony India Pvt Ltd / Power bank /replacement in warranty

    SHAIK AQEEL on 12 Jan 2018

    My is SHAIK AQEEL phone number 9700237349 I give Sony power bank model no CP V6 white colour Sony Service center on 11 Nov 2017 I'm facing charging issue n after one week Sony Service center given me power bank in Red colour I'm refusing colour issue then he said don't have stock last 2month I'm waiting no response can u pls...

     India |  HyderabadTelangana   Consumer Electronics comments (0)

  • Sony India Pvt Ltd / Sony Bravia 48" LED TV

    PRADEEP on 10 Oct 2017

    I had purchased the above tv on 6th January 2016. In the month of April 2017 the screen panel of the tv blew. I had lodged the complaint and company got it repaired by replacing the screen since it was under warrenty. To my surprise the same problem occured just in 5 months. I had taken my tv to Metal Tech an authorised service centre and requested them to check the tv thoroughly by a qualifed service personal but they did not care about it and 2nd time Metal Tech got my screen replaced. I had ...

     India |  MumbaiMaharashtra   Consumer Electronics comments (0)

  • Sony India Pvt Ltd / Led tv

    Suman Kakkirala on 03 Oct 2017

    I made a complaint to Sony customer care that my tv indicator is blinking in red for 3 times complaint was raised with number J72386457 around one month back and till date no reply from their end even if I call they are not having any update at their end when I went to service centre at Karimnagar they are saying they are not having that part(total board ) where is no need to change they don’t know when is is going to come. What a pathetic customer service from Sony horrible if the issue is no...

     India |  KarimnagarTelangana   Consumer Electronics comments (0)

  • Sony India Pvt Ltd / Mobile

    Piyush Chaudhary on 26 Aug 2017

    I had bought Sony xa ultra from Lucknow u.p.few months ago, bt from the starting it had so many problems and I had to go Sony Centre Aditya info solution Lucknow 3to 4 times I had submitted .now I want to Upgraded model Sony Xa 1 ultra and ready to pay the deference amount or if they are giving same mobile then I want a written letter that on next problem in Mobile then they have to give me Upgraded mobile without any cost. Or they can return my money ....

     India |  Lucknownull   Mobile & Cell Phones comments (0)

  • Sony India Pvt Ltd / Sony XA1

    anil vegad on 10 Jul 2017

    I purchased XA1 on 07 May 2017 from Croma, S.G. Highway Ahmedabad Invoice No SLF02A004070181590.IME1#1:357442081152947. I spent 19990 Just for Sony Brand, otherwise 3GB RAM and 36GB Memory is available in range of just half of the price. I faced following issues: 1) Low Quality of Glass : Claimed to be 2.5 gorilla glass. Doesn't worth. It get scratched with simple materials. Just in 15 days, my mobile started getting scratched on front glass and on back cover even after delicated use ( no tuf...

     India |  ahmedabadgujarat   Mobile & Cell Phones comments (0)

  • Sony India Pvt Ltd / LD TV model No.32R4828 ZX-110

    madhabchandra dash on 06 Jul 2017

    Earlier I had a LCD Bravia which gave excellent service for more than 8 years. . I purchased a LED TV of Sony Brand model No.32R4828 ZX-110 from FUTURE RETAIL, Bhubaneswar, India ON 31.03.20125 Thinking excellence of Sony Brand. To my surprise the picture tube does not work since three days. The Sony service centre at Bhubaneswar( Happy Care Services, N-4/243,Opposite Indradhanu Market,Bhubaneswar Phone 0674-6556688 after examining the TV set found that the picture tube is not working and aski...

     India |  BhubaneswarOdisha   TV, Music & Video comments (0)

  • Sony India Pvt Ltd / Misbehaving by staff who came for install my tv

    Sourabh Chowdhury on 06 Jul 2017

    I purchased an led tv 29.6.17 and company staff came to install it on 3.7.17 and he badly misbehaved with me and my family....

     India |  HooghlyWest Bengal   Bullying and Harassment at Work comments (0)

  • Sony India Pvt Ltd / Service Center

    Ashoke Khanna on 30 Oct 2016

    Hi, I have a complaint is regarding Sony laptop. I am totally upset with your service Center. Actually I purchased Sony Laptop from reliance store. My laptop is approximately 3 and half years old. I went to service center more than 15 to 20 times in Sony service center but I never get my proper solution from your service center side. I have lots of complaint regarding the same but still I mentioned in short. Please see my problem and contact to me as soon as possible....

     India |  BangaloreKarnataka   Laptops / Notebooks comments (0)

  • Sony India Pvt Ltd / My New TV Started Giving Me Display Problems

    Sadhana Mondal on 26 Sep 2016

    I had purchased Sony 32 inch LCD tv on 2013 from my nearest electronic shop with an unlimited warranty. Around two to three weeks back my TV started giving me display problems and I called the help center, even wrote a mail to them but no action is taken....

     India |  DelhiDelhi   TV, Music & Video comments (0)

Sony India Pvt Ltd

Customer Satisfaction Rating

  • Total Complaints 10

    Pending Complaints 10

    Closed Complaints 0