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Saree - from venukala.com

Posted: 17-07-2019 17:48:26Sheetal Pansare

Category in E-Shopping

Complaint Rating: www.99complaints.com

Venukala.com Customer Care

I had made online purchase from venukala.com - which appears on instagram. It shows lovely silk sarees with zari design. But the actual quality is very poor & instead of zari what I got was mere printed saree.
On returning the product they credit your store account & there is no refund. I chose another product on 7th July 2019 against store credit but there was no response for the same till date i.e. 17th july 2019.
can I take up this matter in online purchase consumer complaint forum.
please advise my mail id is [email protected]

Status: Complaint is open for discussion


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