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Unauthorized money transfer from the former to latter

Posted: 06-11-2017 13:35:13Mitu Mohapatra

Category in Banks

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State Bank Of India [SBI] Customer Care

I KUNJALATA PANDA would like to state that on every transaction s I get messages from my banker, I.e SBI main branch Baripada, branch code 27 and ifsc code sbin 0000027, through my linked phone bearing no 9437380660. My s.b account no is 31752205297. But on 7.10.17 I deposited a cheque for RS.21,830/-(rupees twenty-one thausand eight hured thirty ) issued by postal department and the same was cleared on the same date. But no telephonic message, came from SBI in respect of the clearance of my chque and credit of the same amount on my s.b account, which can be varified. Up to 12.10.17 I had not received any message. However on 12.10.2017 at about 3.45 p.m I got an anonymous phone call and the caller introduced himself an officer of SBI and asked for 19 digits no of my ATM card to enable the transfer from postal account from where my chque was issued. Even that fake officer could able to state 15 digits except last four digits, which compelled me to believe him.
Subsequently my account was debited by rs.19,999/-(rupees ninteen thaousad nine hundred nintynine). Immediately I along with my husband and gave complaint, on the basis of my complaint, the officer in charge, immediately sent a message to [email protected] stating the name of the initial recipient of my amount being fradulantly transferred by fraudster.
But till date neither SBI Baripada main branch not M/S VODAFONE MPESA HAS REVERSED BACK MY HARD EARNED MONEY.
HENCE BOTH THE ORGANISATIONS SHOULD BE NOTIFIED TO RESOLVE THE EMBAZZLEMENT CASE AND TO GIVE BACK MY AMOUNT OF RS.19,999/- (rupees ninteen thaousad nine hundred nintynine) forthwith.
Thank in you in anticipation.

Status: Complaint is open for discussion


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