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Extreme delay in delivering product

Posted: 19-12-2017 21:23:02Kartikey Sharma

Category in Mobile & Cell Phones

Complaint Rating: www.99complaints.com

Samsung India Electronics Pvt. Ltd. Customer Care

Hey, I orderer a samsung gear s3 on 5th December 2017. At the time of order it was showing 2-4 day delivery. Its been over 2 weeks. I haven't got any update from them. When I called the customer care they said they have stock issues. If they had stock issues then why did they got the order placed in the first place. I wanted the product for my father's birthday it was on 8th december. Is it the credibility of such a big firm like samsung? My order number is 100538007. Please look into the matter as soon as possible.

Status: Complaint is open for discussion


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