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Ticket not booked amount debited twice

Posted: 10-05-2019 23:26:31viswanatham

Category in Travel & Vacations

Complaint Rating: www.99complaints.com

Redbus Customer Care

On May 3,2019 during ticket booking using redbus app,my access got denied but amount debited from my account.I thought that I would come back because I didn't get ticket booked message from them.Still for the 7th day,my amount doesn't get reverted to my account.Staff named rahul tripathi,+917065795886 threatened me to send my card details then only I'll send your taken amount Rs.3407.25. Actually bank is not allowed to ask one's card details.How is he asking the card details? Please take necessary action and return my stolen amount from redbus staff and refund my amount. Thank you.

Status: Complaint is open for discussion


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