Redbus Customer Care

Customer satisfaction rating:


  • › Redbus

    Redbus Customer Care

    Webpage: Address

    3rd Floor Karle Premium, #1 Old Airport Road, Opp. Manipal Hospital, Kodihalli
    India - 560008
    +91 - 8030970888

    Aw Shucks! Bad news….we’re trying to get in touch with the company, but they don’t seem interested in resolving complaints.
    Customer Care Phone Numbers and Contacts
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    • +91 8030970888



  • Complaints & Reviews from Redbus

  • Redbus / Bad service with Citizen Tours & Travels and REDBUS

    mohan kittu on 19 Feb 2020

    Hello Team, I booked tickets from Mumbai to Hyderabad total 5 tickets Citizen Tours & Travels All of they Are Above 52 years age. while booking tickets i kept the Boarding point has Mumbai central which it shown pickup van will pick. on the date of journey i got a call at 1:30 saying that we can't send the pickup van to Mumbai central they said us to come by cad they refused to pay Taxi charges also, i explain them it will be def cult to move with all the senior citizens from one place to o...

     India |  HyderabadTelangana   Travel Agencies comments (0)

  • Redbus / Parveen Travels not provided service

    Balaji D on 10 Oct 2019

    Dear Sir/ Madam, I have reached the spot at 4.45 AM morning on 01/09(September)/2019 in Majestic bus stand, Bangalore opposite Mayura Hotel as given address by Travel Company Parveen Travels as an pickup point. I called the crew member mobile mentioned in my booked message sent by Redbus and the person told me to wait in spot. I was vigil and seeing each and every vehicle going around in that two one ways in the same spot. I couldn't notice the pickup van in that spot neither no one called me u...

     India |  DharmapuriTamil Nadu   Travel & Vacations comments (0)

  • Redbus / Pertaning to service

    Malay Das Sharma on 11 Jun 2019

    Dear Concern Team & government Agency, I have booked a ticket dated on 09-06-2019 online via redbus online portal having Ticket no: TN6X42589007, PNR no: 74JNRRR8 , Req ID : 9053509 ,details are given Bhubaneswar - Kolkata Sunday,09-06-19, 9:25 AM Nilamadhab Travels. On online platform bus showing AC bus, I booked according when my family member boarded the bus AC is not working as well as insect bite which cause during travel, after serval review early in red bus portal itself management n...

     India |  BhubaneswarOdisha   Travel & Vacations comments (0)

  • Redbus / Ticket not booked amount debited twice

    viswanatham on 10 May 2019

    On May 3,2019 during ticket booking using redbus app,my access got denied but amount debited from my account.I thought that I would come back because I didn't get ticket booked message from them.Still for the 7th day,my amount doesn't get reverted to my account.Staff named rahul tripathi,+917065795886 threatened me to send my card details then only I'll send your taken amount Rs.3407.25. Actually bank is not allowed to ask one's card details.How is he asking the card details? Please take necess...

     India |  ChennaiTamil Nadu   Travel & Vacations comments (0)

  • Bus ticket booked from red bus on 26th Dec 2017 for indore to Mumbai journey. Email confirmation with seat number was received from red bus. Last moment the bus operator "CHOHAN RODWAYS " declares that they have not received ticket confirmation from redBus and seat was given to some other passenger. I will miss my official meeting at Mumbai due to last minute back out of redBus. Money was deducted from my bank account and false journey ticket sent by redBus on email.res bus helplines says there...

     India |  IndoreMadhya Pradesh   Public Transportation & Taxi comments (0)

  • Redbus / Refund against ticket cancellation

    Shreya Katiyar on 17 Dec 2017

    I had booked a ticket for travelling from delhi to kanpur by singh bus services for 21st November.. After booking i received call from singh bus services that the bus has been cancelled and i will receive refund within 24hrs but then even after several calls to redbus my issue has not been resolved.. Each time i call redbus they ask me for time to contact the bus operator but its about a month no resolution has been given and now the number of redbus has blocked me...

     India |  PoonaMaharashtra   Public Transportation & Taxi comments (0)

  • Redbus / Huge charge of ticket fare but no service at all

    SUNNY KUMAR on 05 Nov 2017

    Sir I booked my ticket from Nagpur to Hyderabad from redBus .Ticket no-TKBH27472007. Journey date-22-10-1987. The ticket was for Mercedes Benz Ac sleeper 3 axle bus.But the bus was worst n it was not Mercedes Benz but a Normal bus. Ac stopped working after departure of bus. Bed sheets were giving bad smell n there was suffocation inside.For that they took heavy amount from me around 3000.when I called redBus for refund they declined. So please look in the matter as soon aa possible....

     India |  NagpurMaharashtra   Travel Agencies comments (0)

  • Redbus / Really frustrating with this poor service

    Renato on 04 Oct 2016

    I have tried to book a ticket on 16-Sep-2016 through net banking. But after completing my payment ticket was not generated. Intimated to customer care they said within 7 bank working day amount will be automatically refunded to my bank account. But so far i didn't received my amount. Checked with customer care team, they told me to visit the nearby branch and intimate about this(Everyone will aware of this we need a proper assistance from red bus team to take ownership to solve the issues). Its...

     India |  DelhiDelhi   Travel & Vacations comments (0)


Customer Satisfaction Rating

  • Total Complaints 8

    Pending Complaints 8

    Closed Complaints 0