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Money deducted from bank account but not received to merchant means MSEDCL

Posted: 13-04-2020 23:16:15Sharad Shinde

Category in Government & Police

Complaint Rating: www.99complaints.com

Paytm Mobile Solutions Pvt. Ltd. Customer Care

Today I have made bill payment of Rs.3740.00 through MSEDCL mobile application. In application I have selected payment option through paytm via net banking of axis Bank I have paid the bill. But in between after bank transaction completed page displayed goback to merchant I have clicked the same. Some error created and not gone to the merchant(MSEDCL) page. And after some time I got the massage from bank that money deducted Rs. 3740. So I have checked merchant means MSEDCL app there is no record of this transaction. So I want to know where is my money? What is the status of transaction finally? How can I get the refund?

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