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Non-Receipt of product after online payment through paytm.

Dear Sir, I was order a shirt on mantrafab on 07.10.2021 at 12.27am with order id. 28839_20211006184942. I was also payment of Rs.299/ through paytm with transaction id 36341020930. I have also sending an email from register email. But I don't received any reply from the date of order to till date. So I request you to help me for returning of deducted amount.

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