Goibibo Customer Care

Customer satisfaction rating:

  Total 10 COMPLAINTS

  • 99Complaints.com › Goibibo

    Goibibo Customer Care

    Webpage: https://www.goibibo.com Address

    5th Floor, Good Earth City Centre. Sector-50
    Gurgaon
    Haryana
    India+91 - 18002081060

    Aw Shucks! Bad news….we’re trying to get in touch with the company, but they don’t seem interested in resolving complaints.
    Customer Care Phone Numbers and Contacts
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  • Complaints & Reviews from Goibibo

  • Goibibo / Refund not received for the cancelled flight

    daisy rani on 13 Jul 2020

    We had booked the tickets for two person on Sunday, Mar 10, 2019 details below: journey date : 08 Jun'2019 Brussel - Amsterdam and Amsterdam - Bangalore Booking Id: RMDWLZB4D Airline : JetAirways Later on 17th April Airline stopped working and asked us to cancel our tickets. We got the ticket cancelled by Goibibo as they were not willing to provide any alternative flight and got an email saying we are eligible for full refund. Now, its been one year and if we call customer care of go...

     India |  BangaloreKarnataka   Airlines comments (1)


  • Goibibo / Hotel booking not confirmed but money got dedcuted

    Avinash on 30 Nov 2019

    My hotel booking on 29 Nov 2019 is not confirmed but money got deducted and still I have not received the refund. After one day on 30 Nov 2019 they are saying now the booking got confirmed. After speaking to the Goibibo executive, he said money will be refunded to my bank account and only then I made another booking which was confirmed. Now they are saying two booking are confirmed after one day. Which is pathetic and disgusting. Can someone please look into this and escalate so that ...

     India |  HyderabadTelangana   Hotels comments (0)


  • Goibibo / Dropped me other city

    Sk Saini on 01 Oct 2019

    Sir mene 23 September ko bus book krayi thi Jaipur to Noida but mere ko dehli me hi droped kr diya aapki goibibo bus ne give me abuseing words your bus conductor...

     India |  JaipurRajasthan   Bad Business Partners comments (0)


  • Goibibo / Hotel Booking- Check-in Denied due to no electricity, Company denying refund

    Ashish Angelz Exhibitions on 11 Jun 2019

    Complaint Number: #28046591 I have booked 2 rooms at OYO Snow Point INN 15022 Dhanaulti for dates 7th June-8th June 2019 (1 Night) as I was travelling with my family and friends and we have prepaid the amount in advance. There was a lot of drama which happened at the hotel as we requested for a little early check in as we were travelling for the night and wanted to get fresh, which was denied saying that they don’t have rooms available and check-outs are yet to happen, we accepted that and aske...

     India |  GhaziabadUttar Pradesh   Travel & Vacations comments (0)


  • Goibibo / Goibibo

    Rahul Kumar on 28 Aug 2018

    I am ticket booking flight but amount debited not booking my ticket I am not refund my money 5000 rupees 17 august 2018....

     India |  MadgaonGoa   Airlines comments (0)


  • Goibibo / Hotel booking

    Kaushal Kumar on 27 Dec 2017

    I booked two rooms through goibibo.when I went to hotel they did not allow me give the rooms due to some payment dispute between goibibo and hotel management. Then I contact goibibo customer care, they took around 1hour to find the problem but unable to convince the hotel management to give the rooms. So, I again myself booked the rooms in that hotel by giving extra money....

     India |  NasikMaharashtra   Hotels comments (0)


  • Goibibo / No refunds after cancellation

    Gaurav on 22 Dec 2017

    I cancelled my booking but the amount not credited in my account. I had raised several requests to know the status of my refund but I received the wrong/ invalid solution from goibibo. Kindly refund my amount 80000 + 10000 in next 7 days other wise I can bound to opt the legal action for the same. Kindly take above request on serious note and refund the above mentioned amount immediately. Gaurav 9560256644...

     India |  NoidaUttar Pradesh   Airlines comments (0)


  • Goibibo / Fraudulent Cancellation

    Alifiya Hussain on 16 Dec 2017

    A booking was made for Hotel President in Vadodara, Gujrat through Goibibo on 4th Dec 2017 for check-in date on 5th Dec 2017 till 8th Dec 2017 for a super deluxe room.(Booking ID- HTLZ3HCXHR) When we went to the hotel, the hotel staff said that the booking was cancelled from our side, while we never cancelled the booking otherwise we would not have gone to the hotel in the first place. The amount for the booking which was Rs. 10,356 was also deducted from the account. When we called the goibi...

     India |  SambalpurOrissa   Travel & Vacations comments (0)


  • Goibibo / Regarding train tickets

    Mayuri on 10 Oct 2017

    I have been using goibibo app since long time Previously i booked 30 tickets in which 1st i booked 6 tickets of train firozpur janta express routing from delhi to mumbai The TICKET WAS NOT DISPLAYED ON MY SCREEN MANY SEATS WERE available later i did not got the availablity and my money was been cut 3390rs. And the company says it would gove me after 7 days now from were should i bring the money?? And now again i booked a ticket for the same train as tatkal ticket again the same incident hap...

     India |  MumbaiMaharashtra   Internet Providers comments (0)


  • Goibibo / Bus booking cancellation without timely information

    Junmoni Kalita on 01 Oct 2017

    I am from Assam and I have booked four bus ticket of Pani Coach Bus (Type Non AC Seater/Sleeper(2+2), Seat no. 9,10,11,12) with PNR A2YVQ7CR from www.goibibo.com (Booking ID: GOBUSANDf3ee737fea) for four persons including myself from Kolkata to Cuttack on 28th September, 2017. The travel date was 1st October, 2017 and time 5.00 PM. Since the ticket showed the boarding point as Kolkata, today, on 30th October, 2017 at 10.14 pm tried to inquire about the exact location in Kolkata by searching the...

     India |  DibrugarhAssam   Travel Agencies comments (0)


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Goibibo

Customer Satisfaction Rating

  • Total Complaints 10

    Pending Complaints 10

    Closed Complaints 0