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Ordered item - JBL Speaker and Mi* wrist watch-wrong product received

Posted: 19-03-2020 21:25:58ARIJIT MUKHERJEE

Category in Consumer Electronics

Complaint Rating: www.99complaints.com

Ezee Kart Customer Care

I have ordered a product based on the advertisement shown in ezeekart website where JBL speaker and M* wrist watch combo was offered at Rs.****.

Based on the above offer I have placed my order and received it too. But I didn't not get what was offered at the time of placing the order. I was given some unbranded speaker and watch which is totally different from what I had ordered.

I have attached you what I had ordered and what I have received actually.

I have been trying to call ezeekart customer service number the whole day (for almost a week) to return the product and claim my refund, but not even once they have attended my call.
I have also sent them mail regarding the problem faced by me. But there is no response from them.

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Status: Complaint is open for discussion


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