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Recovery Team Herrasment

Posted: 21-03-2020 17:53:47Anjaneya Vara Prasad Inavolu

Category in Collections Agencies

Complaint Rating: www.99complaints.com

CASHe Customer Care

Dear Team

I have taken multiple loans from cashe and paid in time. Based on my track they have given 60K loan for 6months tenure . I have taken that loan due to my mother health condition and used for her medical expenses. After that due to my job issue I left my company and searching for new job. Meanwhile I paid some lesser amount for my EMIs all put together I paid 2months EMIs. Still I am in some financial crisis . I said to recovery team I will clear all dues including with late payment charges . But everyday I am getting messages from collection team they are sending messages to my WhatsApp and given some IPC sections like 420, 70 etc.

When ever I was busy that time they called me and talking with me rude language. They Threatening me to they will send police to my home file case against me with above mentioned sections . They will send mail to my HR and get all my details and they block my pan card and aadhar card etc.

While applying my loan application I have taken insurance for my income protect plan. I didn't understand what is the use of that insurance. I never says that I won't pay . But they treat me like that way. Pls suggest me .

Status: Complaint is open for discussion


Comments

Posted on 24-03-2020 18:24:54 Casheapp
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Hi Anjaneya, we sincerely regret the inconvenience caused. CASHe as an organization does not promote any behavior that hampers customer experience. We have taken cognizance of your complaint and have initiated an internal investigation into the said matter. We solicit your continued patronage and assure you of our best services at all times. We request you to get in touch with ICICI Lombard on 1800 2666 for Insurance and claims related assistance.

 

Posted on 24-03-2020 16:44:33 Casheapp
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Hi Anjaneya Vara Prasad Inavolu, kindly share your contact details along with your CLN or registered mail id for further assistance.

 



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