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Loan closure

Posted: 07-02-2020 13:22:34Hanif Kaderia

Category in Loans

Complaint Rating: www.99complaints.com

CASHe Customer Care

I am doing a rigorous follow up with cashe team to collect payment and close the case with NOC letter. It's been more than 2 months and I have sent dozen of email to customer care to look into it. It's seems like no one is interested. I sent an email to waive of all the penalty charges and collect the amount which I borrowed (i.e 25k) which team agreed and suggest me on 7 Jan 2020 to allow few days. Later due to no response I sent another dozens of email to get a response which they fail to reply. Suddenly I got reply on 31st Jan to allow another 5 days. Again the same is been repeated no response ... Now I feel like to move on with customer forum and rase a defamation case of unnecessary giving mentally disturb for cibil record..

Status: Complaint is open for discussion


Comments

Posted on 15-02-2020 13:24:05 Hanif Kaderia
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I am awaiting since along time. Your prompt response with a resolution is happy highly appreciated...

 

Posted on 13-02-2020 10:38:34 Casheapp
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Hi Hanif, we have forwarded your concerns to the relevant department and will get in touch with you at the earliest. We request your patience in the interim.

 



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