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Cancellation not been processed

Posted: 07-03-2020 17:22:40Poonam

Category in Unauthorized Charges

Complaint Rating: www.99complaints.com

Byjus Customer Care

Hi,
Sir/madam,
Maine apne bete ke liye Byjus ka Tablet course liya tha. Jisme Byjus ke counselor be hame bataya ki 15 din ke tryal period ke baad aap ise band kera sakte h. Humne unse confirm kiya ki 15 days is a short period to judge about the program. Toh unke counselor be kaha ki aap kabhi bhi is program ko band kera sakte ho. 10 November 2019 ko. 25 November 2019 ko tablet aaya . Mere bete ne sirf 2 months hi use kiya phir use pasand nhi aaya. Hum February 2020 se Byjus walo ko call ker rahe h per yeh lov bahut hi batameez h. Abhi tak cancel nhi kiya. Rudely behavior h inke mentor h Vaishali Jo bahut hi batameez h.
Plz help me. Yeh program band karane m Meri help kijiye m bahut hi pareshaan hu.
Thanks

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