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Big bazar home delivery Extremely bad as they are sitting with my products and not reachable

Posted: 13-10-2016 07:09:46Janet

Category in Products & Services

Complaint Rating: www.99complaints.com

Big Bazaar Customer Care

Big bazar team 
 
I ordered somethings at rcity mall on 11th october and with a child in hand I asked for home delivery . The staff said they will deliver it by evening . I kept waiting . The second day evening I called the number in the bill which is not working . Thereafter called helpline four times . They kept me on hold each time 8 a-10 mins without giving me any solution so that I wait get frustrated and disconnect it myself. 
 
I'm surprised future group can behave this way with customers and I paid over 4000 rupees and my stuff is not arrived home yet . Today is third day . 
It's like you take the money and hassle the customer that too your customer care is so lathargic. 
 
I want a response now and send my stuff home . Funnily this store is opposite my house but as I live with a small child and I can't not carry it I asked home delivery . 
 
I will not spare them unless I spread this in media . 

Janet 9004814441

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Status: Complaint is open for discussion


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