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I lodged my complaint with apollo tyres and they sent an executive for inspection

Posted: 10-10-2016 15:55:58Mrinmoy

Category in Cars, Parts & Vehicles

Complaint Rating: www.99complaints.com

Apollo Tyres Ltd Customer Care

Kindly note i am the proud owner of hyundai i 20 elite which i bought in january 2015. I was been told by the company rep. That tyres which are installed on the vehicle are of appllo company and are of unconditional warranty for 2- 5 years. Recently i had an incident in which my car's tyre bursted out completely as attached and one of them is having a big cut on sides which i got repaired and put a tube inside. 
I lodged my complaint with apollo tyres and they sent an executive for inspection. He at first opportunity told me that company is not responsible for this and i cannot get anything out of it even he offered me a bargained offer as goodwill to resolve the matter. But i insisted if it is in warranty then the defective tyres to be replaced immediately. For that he completely said no. As it is their company policy not to entertain such cases as told by him. He is not willing to listen to me. He was just guessing that the tyre punctured and it got cut inspite of me telling him the whole story he is not ready to believe.

 

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