Amazon India Customer Care

Customer satisfaction rating:


  • › Amazon India

    Amazon India Customer Care

    Webpage: Address

    Q-city, 2nd Floor-Block A and Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy Hyderabad
    Andhra Pradesh
    India - 500032
    +91 40 3992 111

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    Customer Care Phone Numbers and Contacts
    • Toll Free




    • Toll Free




    • Phone

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    • +91 40 3992 111



    • 7492077156



    • 9064068835



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    Complaints & Reviews from Amazon India

  • Amazon India / Product not delivered even in guarantee delivery

    Deepak Bansal on 10 Nov 2018

    I have ordered cellphone from amazon and these guys just make fool of you most of the times. They didn't deliver my product on time and customer service just to provide you wrong assurance of delivery. These guys don't have any process for tracking orders correctly, there delivery boy even not picking up the calls and just pushing order dates for future. Details: ORDER # 407-7866473-6089936 Please escalate it Regards...

     India |  New DelhiDelhi   Mobile & Cell Phones comments (0)

  • Amazon India / Delivery is delay

    Praveen on 27 Oct 2018

    In the amazon site..It is showing as will be deliver the product in 2 to 3 has been 6 days till now i didn't received the order...Please improve your service.....

     India |  HyderabadTelangana   E-Shopping comments (0)

  • Amazon India / Wrong mobile phone delivered, also they've taken my old phone for replace

    Aman Jain on 26 Oct 2018

    Well hello there I'm frequent user of your services, I have ordered MIA2 phone from Amazon on 13th Oct(Invoice no. DEL4-327895,Sold By: Darshita Aashiyana private limited) & received RedMe 6 pro instead billing was done for MIA2 phone. I have complained by email ([email protected]) and shared copy of bill which I have received. Next day I got revert from amazon that they will update me on 30th Oct. This phone was meant to be a gift for my younger brother and now he has to wait for couple o...

     India |  AgraUttar Pradesh   Mobile & Cell Phones comments (0)

  • Amazon India / False promises

    Vicky Singh on 20 Oct 2018

    Ordered a item from amazon order no. 171-8308216-1096329, on 15th oct, i am prime member so it was expected to arrive on mext day (16th oct). But unfortunately didnt arrived next day as there was update that possible delay due to arrival of product at incorrect courier facility, so i contacted customer support they promiss me thay i will get my product by 17th otherwise they will replace the item at zero cost, it again not arrived so as it was paid order they insisted me to opt for refund, an...

     India |  BangaloreKarnataka   E-Shopping comments (0)

  • Amazon India / Complaint against Service and Customer Care Response

    Kiran Kamarthapu on 15 Oct 2018

    Hello Team,I was suppose to purchased a TV from Amazon.They for the Installation we raise a request with Order Id: 407-4106678-5117145 Register on Saturday i.e 13-10-2018.Appointment fixed on Date:14-10-2018 @15:00PM by Amazon it self.On Sunday i am try to reach the Service engineer which i received a mail.but he is not responding till 14:45PM for the confirmation of Installation.When I try to call amazon and share the feedback to one of Customer Care Dept guy.He just bulf me and disconnected a...

     India |  HyderabadTelangana   E-Shopping comments (0)

  • Amazon India / Seagate 1TB Hard Disk. Never got my order. Refund denied.

    Kelvin Rajkumar on 08 Sep 2018

    I ordered a Seagate 1TB Hard Disk somewhere before 29 August, 2018. On 29 August, 2018, the order was marked as delivered in the morning. I asked around but nobody said they received any order. I contacted Customer Care. They told me they the product had been accidently marked as delivered and told me to wait till 9pm. I waited and it didn't come. I contacted Customer Care again. They tolde me to wait till Saturday. I waited till Saturday. It didn't come. I contacted Customer Care again demandi...

     India |  BengaluruKarnataka   E-Shopping comments (1)

  • Amazon India / Mobile phone scam , frod .

    YOGENDRA on 13 Jan 2018

    Two redmi 4 16gb of amazon 7000 rupees worth of two phones and 14000 rupees I gave them 14000 rupees in the branch of Bikaner (Rajasthan) in the branch located in Patelnagar, if they opened the house then both phones were disappearing. Iron came out of small karna and the company claimed And the Branch volunteers also got out of there and said 1% will not be able to do what to do....

     India |  BikanerRajasthan   Online Scams comments (0)

  • Amazon India / Shoes

    chandan on 12 Jan 2018

    Manyavar sadar pranam mai prarthi chandan chaubey ne amazon .in se ek shoes liya lekin shoes ka size chhota hone ke karad use vapas karna pada aur uske bad company ke pratinidi se bat kiye to pratinidhi ne kaha ki aap ka amount aap ke bank account me transfer kr diya jayega lekin mera amount company ne bank account me transfer nahi kiya mere amount ko company ne amazon ke account me transfer kar diya . Aap se nivedan hai prarthi ke amount ko bank account me transfer krvane ki kripa Kare...

     India |  AllahabadUttar Pradesh   E-Shopping comments (0)

  • Amazon India / Aurion 10RGH1C3 home gym set (black)/ refund has not been received.

    Shijo on 09 Jan 2018

    I have ordered the item on 15 sep 2017 and a message was recieved by amazon by reporting about the refund on 18 sep 2017. Please notice that the amazon informed us about the refund without any motivation from me. But refund is not credited in my account. I have contacted the costumer care of amazon several times but their replies were disappointing. I need compensation...

     India |  IdukkiKerala   E-Shopping comments (0)

  • Amazon India / Saree(Salwar Villa Saree For Women...was cancled

    Shailesh on 07 Jan 2018

    Maine ek saree 145 me buy kia tha 1 Jan 2018 no but 7 Jan 2018 no uske price increase krke mere product ko candle or dia gya air using product ke liye an 1099 pay krna prega sir I request his rate me Maine is product ko lia tha use dia jae.... Confirmed: Order for Saree(Salwar Villa .. is successfully placed & will reach you by 13-Jan.Track: or give missed call to 180030001001 Your payment on for Rs. 146.0 using Amazon Pay balance is successful. Your balance is n...

     India |  BadarpurDelhi   Clothing, Shoes & Acc comments (0)

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Amazon India

Customer Satisfaction Rating

  • Total Complaints 88

    Pending Complaints 88

    Closed Complaints 0