Amazon India Customer Care

Customer satisfaction rating:

  Total 104 COMPLAINTS

  • 99Complaints.com › Amazon India

    Amazon India Customer Care

    Webpage: http://www.amazon.in Address

    Q-City, 2nd Floor-Block A and Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy
    Hyderabad
    Telangana
    India - 500032
    +91 - 180030009009

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    Aw Shucks! Bad news….we’re trying to get in touch with the company, but they don’t seem interested in resolving complaints.
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    Complaints & Reviews from Amazon India

  • Amazon India / Product/delivery of product

    Tausif Ahmed on 21 Jul 2019

    My Register email address is [email protected] Amazon played a game with me in regards to my product. they gave false assurance of delivering the product. now they are asking me to make another purchase which is costing 11,000rs extra. its all about money related. Purchased a product 80k but these guys are playing fools with customer. i have the call recording all the agents to whom i spoke to. i can share those things. Writing this mail because felt like mentally harassed. Regards, Thausif Aha...

     India |  BangaloreKarnataka   E-Shopping comments (1)


  • Amazon India / Cash back not credited against the eligible order

    Srini on 18 Jul 2019

    Hi, I have placed grocery order on Amazon during Amazon prime day sale 15Jul2019-16Jul2019 and before making the payment, at checkout page it has clearly shown that 200 pantry Cashback is eligible for this order and I have proof of screenshot stating that my order is eligible for 200 rupees cash back. But it was not credited and I called Amazon customer care to enquire about reason not crediting the Cashback. I spoke to them for more than 1 hour, also with Amazon supervisor Ravi including Gagan...

     India |  BangaloreKarnataka   E-Shopping comments (0)


  • Amazon India / Aopen 24HC1Q 24-inch Curve Gaming Monitor (Black)

    Abhishek Jain on 27 Jun 2019

    I order this product on 18 June 2019 at 14999 Rs. I received a slightly damaged product (Image 1) {You can see a small damaged dot on screen}. Then I issue a replacement for the product and my replacement is accepted without any issue. But the replaced product is even worse than the first one (Image 2). After that, the seller increases the price of the product to 16K. I call customer care for the support, The executive who picked my call is not able to help me out in this issue so she transfer...

     India |  DelhiDelhi   Consumer Electronics comments (0)


  • Amazon India / REFUND NOT YET RECEIVED - J B FASHION WOMEN'S PLAIN REGULAR FIT TOP

    RPS on 06 May 2019

    HELLO AMAZON, I INITIATED THE RETURNED ITEM "J B FASHION WOMEN'S PLAIN REGULAR FIT TOP" Order# 404-7478674-0853932 ON 23th april, 2019. THE SAME DAY I RECEIVED IT , SINCE THE QUALITY OF THE PRODUCT WAS PATHETIC. THE MESSAGE ON THE AMAZON APP SHOWS REFUNDED , BUT I HAVE NOT RECEIVED MY MONEY YET. FIRST I WAS TOLD I WILL GET THE MONEY ON 2nd MAY, THEN ON 4th May, YESTERDAY I WAS TOLD I WILL GET BY 6TH MAY END OF DAY. I SPOKE TO 8 DIFFERENT CUSTOMER SERVICE AGENT BUT ALL ARE JUST APOLOGIZING FOR I...

     India |  BorivaliMaharashtra   Clothing, Shoes & Acc comments (0)


  • Amazon India / Customer Service

    Nikki on 20 Mar 2019

    Worst customer service. I was transferred all over India for 4 hours with people who just kept giving me different stories. Never solved my issue with them putting my gift card into the wrong account....

     India |  MaduraiTamil Nadu   E-Shopping comments (0)


  • Amazon India / Wrong product delivered and denying for replacement

    PRABAKARAN on 16 Mar 2019

    I have ordered for Samsung A50 6 GB ram size phone but I received only 4 GB ram size phone. After escalating the issue to Amazon customer service they simply asking to go for refund but I need replacement of my product for which I have paid earlier....

     India |  PondicherryPuducherry   Mobile & Cell Phones comments (0)


  • Amazon India / Complaint on Amazon Customer Care

    Sanjay on 13 Mar 2019

    Worst products. Loss of money if you buy Mobiles. They won't work at least for 6 months. Better to buy an unknown China brand of less than 5000/- rather than buying Mobiles in Amazon costing more than 15k. Warranty will be given but will not be applicable. My new mobile cost of 13k worked only for 6months. Suddenly stopped working. Service center doesn't respond. Asked to pay 500/- for service telling, the warranty doesn't work. Still, the mobile was not repaired by them. They returned me and t...

     India |  TalwaraPunjab   E-Shopping comments (0)


  • Amazon India / Pathetic delivery system

    Bruce B on 14 Feb 2019

    It has been 3 days now, I have also contacted the Amazon customer service, but there's no relief. They have really been troubling us since these 3 days. I ordered some products, right after a few days they updated in the app that the delivery would take some time since the products were unavailable. The past three days I have been receiving messages from Amazon that they are trying to get the products delivered, but since no one is available at the address thus they weren't able to. No deliv...

     India |  BangaloreKarnataka   E-Shopping comments (0)


  • Amazon India / Keeping my Amazon account holding

    Cricket Bookie Hyd on 10 Feb 2019

    I have added 14165.20 rupees in my Amazon account at 25 September 2018 money was added success fully in my Amazon pay balance.when iam gng to place a order regarding to product there put my account hold.i was contacting them from 6 months are there are saying the with in 24-48 hours my problem will be solved still up to now my problem is not solved.i have done everything what are there are saying still my Amazon account is not sloved.what I want to do tell me plz...

     India |  KurnoolAndhra Pradesh   E-Shopping comments (0)


  • Amazon India / Empty box received and not refunding me also

    harshit arora on 16 Jan 2019

    i ordered dual shock 4 for ps4 and received duplicate product and version 1 of it on 30 dec filed for replacement and received empty box on 9 jan 2019 and reported it to amazon they said we will investigate nad get back to you by 16 jan 2019 now they say we will not refund you and you can file a complain on your end...

     India |  SaharanpurUttar Pradesh   Consumer Electronics comments (0)


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99complaints.com

Amazon India

Customer Satisfaction Rating

  • Total Complaints 104

    Pending Complaints 104

    Closed Complaints 0