Amazon India Customer Care

Customer satisfaction rating:

  Total 101 COMPLAINTS

  • 99Complaints.com › Amazon India

    Amazon India Customer Care

    Webpage: http://www.amazon.in Address

    Q-City, 2nd Floor-Block A and Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy
    Hyderabad
    Telangana
    India - 500032
    +91 - 180030009009

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    Aw Shucks! Bad news….we’re trying to get in touch with the company, but they don’t seem interested in resolving complaints.
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    Complaints & Reviews from Amazon India

  • Amazon India / REFUND NOT YET RECEIVED - J B FASHION WOMEN'S PLAIN REGULAR FIT TOP

    RPS on 06 May 2019

    HELLO AMAZON, I INITIATED THE RETURNED ITEM "J B FASHION WOMEN'S PLAIN REGULAR FIT TOP" Order# 404-7478674-0853932 ON 23th april, 2019. THE SAME DAY I RECEIVED IT , SINCE THE QUALITY OF THE PRODUCT WAS PATHETIC. THE MESSAGE ON THE AMAZON APP SHOWS REFUNDED , BUT I HAVE NOT RECEIVED MY MONEY YET. FIRST I WAS TOLD I WILL GET THE MONEY ON 2nd MAY, THEN ON 4th May, YESTERDAY I WAS TOLD I WILL GET BY 6TH MAY END OF DAY. I SPOKE TO 8 DIFFERENT CUSTOMER SERVICE AGENT BUT ALL ARE JUST APOLOGIZING FOR I...

     India |  BorivaliMaharashtra   Clothing, Shoes & Acc comments (0)


  • Amazon India / Customer Service

    Nikki on 20 Mar 2019

    Worst customer service. I was transferred all over India for 4 hours with people who just kept giving me different stories. Never solved my issue with them putting my gift card into the wrong account....

     India |  MaduraiTamil Nadu   E-Shopping comments (0)


  • Amazon India / Wrong product delivered and denying for replacement

    PRABAKARAN on 16 Mar 2019

    I have ordered for Samsung A50 6 GB ram size phone but I received only 4 GB ram size phone. After escalating the issue to Amazon customer service they simply asking to go for refund but I need replacement of my product for which I have paid earlier....

     India |  PondicherryPuducherry   Mobile & Cell Phones comments (0)


  • Amazon India / Complaint on Amazon Customer Care

    Sanjay on 13 Mar 2019

    Worst products. Loss of money if you buy Mobiles. They won't work at least for 6 months. Better to buy an unknown China brand of less than 5000/- rather than buying Mobiles in Amazon costing more than 15k. Warranty will be given but will not be applicable. My new mobile cost of 13k worked only for 6months. Suddenly stopped working. Service center doesn't respond. Asked to pay 500/- for service telling, the warranty doesn't work. Still, the mobile was not repaired by them. They returned me and t...

     India |  TalwaraPunjab   E-Shopping comments (0)


  • Amazon India / Pathetic delivery system

    Bruce B on 14 Feb 2019

    It has been 3 days now, I have also contacted the Amazon customer service, but there's no relief. They have really been troubling us since these 3 days. I ordered some products, right after a few days they updated in the app that the delivery would take some time since the products were unavailable. The past three days I have been receiving messages from Amazon that they are trying to get the products delivered, but since no one is available at the address thus they weren't able to. No deliv...

     India |  BangaloreKarnataka   E-Shopping comments (0)


  • Amazon India / Keeping my Amazon account holding

    Cricket Bookie Hyd on 10 Feb 2019

    I have added 14165.20 rupees in my Amazon account at 25 September 2018 money was added success fully in my Amazon pay balance.when iam gng to place a order regarding to product there put my account hold.i was contacting them from 6 months are there are saying the with in 24-48 hours my problem will be solved still up to now my problem is not solved.i have done everything what are there are saying still my Amazon account is not sloved.what I want to do tell me plz...

     India |  KurnoolAndhra Pradesh   E-Shopping comments (0)


  • Amazon India / Empty box received and not refunding me also

    harshit arora on 16 Jan 2019

    i ordered dual shock 4 for ps4 and received duplicate product and version 1 of it on 30 dec filed for replacement and received empty box on 9 jan 2019 and reported it to amazon they said we will investigate nad get back to you by 16 jan 2019 now they say we will not refund you and you can file a complain on your end...

     India |  SaharanpurUttar Pradesh   Consumer Electronics comments (0)


  • Amazon India / Online Customer Complaint - Amazon Prime

    Samatha on 11 Jan 2019

    Dear Sir/Ma'am, My Amazon Prime Membership was deactivated last month but Money (999) is detected automatically. I have a Complaint to Amazon but No Response From Amazon Prime Side....

     India |  MumbaiMaharashtra   E-Shopping comments (0)


  • Amazon India / Product not received despite several orders and follow-ups

    Amresh Charan on 18 Dec 2018

    I order a mobile phone several times but it was never delivered and was abuse of flash discount sale or false advertisement. Details are as below: 1. Date of 1st incident: 26th Oct 2018 Amazon.in order number: 408-9401355-4693908 Full description of incident- Ordered a mobile phone(Redmi Y2 (Rose Gold, 3GB RAM, 32GB Storage) at a price of Rs. 9,999/-. I never got that product despite several follow ups with Amazon customer care. So after so much of harassment, I re-ordered the same phone....

     India |  KolkataWest Bengal   Mobile & Cell Phones comments (0)


  • Amazon India / Wrong item delevred

    Asras Mamgain on 17 Dec 2018

    I order one plus 6t and they delivered me a headhones box. After complain to them they told me that they provide me correct item. And i also provide them correct item my email is- asras.mamgain.gmail.com...

     India |  Dehra DunUttarakhand   E-Shopping comments (0)


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99complaints.com

Amazon India

Customer Satisfaction Rating

  • Total Complaints 101

    Pending Complaints 101

    Closed Complaints 0