Air India Ltd. Customer Care

Customer satisfaction rating:

  Total 10 COMPLAINTS

  • 99Complaints.com › Air India Ltd.

    Air India Ltd. Customer Care

    Webpage: http://www.airindia.com Address

    Marine Drive, Nariman Point Mumbai
    Mumbai City
    Maharashtra
    India - 400021
    +91 - +91 11 2462 407

    Aw Shucks! Bad news….we’re trying to get in touch with the company, but they don’t seem interested in resolving complaints.
    Customer Care Phone Numbers and Contacts
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    Complaints & Reviews from Air India Ltd.

  • Air India Ltd. / Refund needed for Cancelled flight due to lockdown

    Riya Bhowmick on 22 Apr 2020

    I have two tickets booked for round trip from CCU-DEL(23 April-11 May).The flights are cancelled due to lockdown. I’m asking for a refund and not getting it. I’m told the amount would be held by Air India as a coupon for future use and to be used by 30 Sep, 2020.But my trip plan is anyway cancelled and don’t need to travel in the near future.Why am I not getting refund?The lockdown is not a issue created by me or I’m not cancelling ticket,it’s anyway cancelled for the situation! I need my refun...

     India |  CalcuttaWest Bengal   Airlines comments (0)


  • Air India Ltd. / 100 % Refund or extension till April 2021

    Bhagyashree Kanchi on 20 Apr 2020

    Dear Sir, My flight was via Air India flight AI 621 dated 8th April 2020 My ticket number is 0982132690933 which is in my name Bhagyashree kanchi followed by ticket numbers ending with 35, 37 and 39 which are in the name of my spouse Bharat Kanchi and daughters Nehali and Niyati Kanchi. My ticket was for 8th April from Mumbai to Chandigarh for a trip to Kullu, Manali but unfortunately due to this Pandemic we could not travel. But when visited your website I found you have given extension ...

     India |  MumbaiMaharashtra   Airlines comments (0)


  • Air India Ltd. / REFUND FOR CANCELLATION OF MY FLIGHTPNR IS J8ECM AND TICKET NUMBER IS 0989442917032/1/1

    Raj Kshetrimayum on 23 Dec 2019

    PNR IS J8ECM AND TICKET NUMBER IS 0989442917032/1/1: 1. I BOOKED A FLIGHT OF AIR INDIA FROM EASEMYTRIP ON 06 OCTOBER 2019 2. FLIGHT WAS ON 03 NOVEMBER 2019 FROM CHANDIGARH TO IMPHAL VIA NEW DELHI 3. FLIGHT GOT CANCELLED FROM AIR INDIA SIDE ON 03 NOVEMBER 2019 4. COMPLAINTS FOR REFUND DONE SEVERAL TIMES SINCE 03 NOVEMBER 2019 TILL DATE. 5. MORE THAN 45 DAYS HAVE PAST YET NO AMOUNT HAS BEEN REFUNDED NOR NO ANY UPDATES CAME FROM AIR INDIA. 6. THIS IS VERY UNFORTUNATE. Please refund my m...

     India |  ShimlaHimachal Pradesh   Airlines comments (0)


  • Air India Ltd. / Refund of booked tickets in airindia through via.com

    Bibhu Prasad on 07 Aug 2019

    I had booked my flight ticket in air India through via.com site, from Bhubaneswar to jharsuguda. as per message received from airport authority the timing was 12.30pm but when I reached got to know that flight already departed at 11.30am. while discussing with the air india manager they gave me a printout stating that you will get refund of the entire amount. its been more than 40 days now but I haven\\\’t received the amount. I had wrote several emails but air India is replying that via.com w...

     India |  SambalpurOrissa   Airlines comments (0)


  • Air India Ltd. / Weelchair Assitance

    Syed Ishaque on 16 Jul 2019

    After a travel of years this is the first time i am booking on air india for a flight from DXB to Bombay. However thier site is down and i was unable to make payments. Thier customer service reps told me the site is down. Before the flight prices went high i ended up buying the ticket from cleartrip which did not have an option to book a weelchair However when icontacted them as soon as i booked the ticket they say there will be an additional charge for the weelchair. WHen all the international...

     India |  ThanaMaharashtra   Airlines comments (0)


  • Air India Ltd. / Refund not issued

    abhiram K B on 05 Apr 2019

    I had taken Air India from Bologna to Hyderabad. i had made the booking through Goibibo. My flight from Rome to Delhi was delayed by 6 hours and my connection from Delhi to Hyderabad was delayed almost by 3 hours. It was made almost impossible for me to communicate with the airlines staff, as the counter at Rome was kept closed during the delay and i was told i should contact our customer care and also, fill the online complaint in the company's website. In spite of doing both and personally vi...

     India |  HyderabadTelangana   Airlines comments (0)


  • Air India Ltd. / Non refund for flight cancelled by Air India

    Richa Jain on 18 Feb 2019

    My name is Richa Jain and my ticket number is 098-2126574286. I had booked Air India Flight AI9712 Shillong-Kolkata for 26-Nov-2018, however the flight was cancelled. Apart from the intimation that the flight has been cancelled, I have not received any other communication from the Airlines and the ticket amountbhas not been refunded. The toll free number provided does not exist. The other numbers provided on the website are always busy. I have repeatedly sent many emails to the airline sinc...

     India |  New DelhiDelhi   Airlines comments (0)


  • Air India Ltd. / Mobile number not activated more than 12 days

    Dr Krishnaraj on 09 Jan 2018

    My number 8754104455 is not activated for the past 12 days. I have booked for mobile portability on 28 December 2017 through Airtel representative.via registration no: tel:743942914 And I have complained the same thing at Coimbatore Lakshmi Mills Airtel office on 6th January 2018. Till now my number is not activated....

     India |  CoimbatoreTamil Nadu   Telecommunications comments (0)


  • Air India Ltd. / Baggage delayed

    Suresh Sanka on 22 Sep 2017

    I flew from USA to India (Denver – Chicago –Delhi – Vijayawada) on 17th Sep, 2017 (eTicket# 0988654940429, reservation code - YLJ6T). When I reached Delhi we realized that two of our check in baggage is missing and gave a complaint Reference DELAI92773. When we provided the complete, Air India representative mentioned that they already knew about the issue and promised me that luggage will be delivered to my home address in 24hrs. Even after 5 days I am still waiting for my baggage. Here ar...

     India |  DelhiDelhi   Airlines comments (0)


  • Air India Ltd. / Cancellation of flight and harassment

    Arjun Aumar on 12 Nov 2016

    Its so disguising and embarrassing that Air India regularly changes the flight from Bengaluru to Chennai and the harassment doesn't end here  a) they do not update this information b) as a business class traveler they downgrade us c) and they do not even provide the refund...

     India |  HyderabadTelangana   Airlines comments (1)


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Air India Ltd.

Customer Satisfaction Rating

  • Total Complaints 10

    Pending Complaints 10

    Closed Complaints 0