Act Fibernet Customer Care

Customer satisfaction rating:

  Total 14 COMPLAINTS

  • 99Complaints.com › Act Fibernet

    Act Fibernet Customer Care

    Webpage: https://www.actcorp.in/ Address

    Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar
    Bengaluru
    Karnataka
    India - 560010
    +91 - 8042840044

    Aw Shucks! Bad news….we’re trying to get in touch with the company, but they don’t seem interested in resolving complaints.
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    Complaints & Reviews from Act Fibernet

  • Act Fibernet / Refund of failed transaction

    babu veluswamy on 25 Jul 2020

    This is with reference to the ACT Fibernet Account No 103313786306 in the name of Mr.Babu V. I have made the May month's Bill amount of Rs.1268.50/- on 3rd June, 2020. On that day, i have tried to make the payment 3 times and all the three times it got rejected and the 4th time the payment was successful. I received the acknowledgement mail also from your side conforming the payment made by me on 3rd June, 2020. On 10th June, 2020 again i received acknowledgement mail 3 times from your side con...

     India |  MadrasTamil Nadu   Internet Providers comments (0)


  • Act Fibernet / Internet is not working since 7 days

    vishalakshi narayan on 25 Jun 2020

    We have already paid a subscription for ACT broadband connection. suddenly one day the internet was lost and it been 7 days so far that nobody has reached out to us or even with follow-ups they are not resolving the issue. There is no proper response from customer support as well. 7 days of downtime and still ongoing it's not acceptable. The worst ever connection!...

     India |  BangaloreKarnataka   Internet Services comments (0)


  • Act Fibernet / ACT Fibernet chennai - request for refund due to poor service.

    Yogaraj N on 22 Jun 2020

    For the past 6 month i working from home.on march 13th 2020 I took a connection from ACT Fibernet at chennai. with the 6 month pact of Rs.7427.Note - that i have not even used 4 days till 16th may 2020,  ACT is not able to provide the service. Frequently i have faced fluctuating issues due to that i am unable to connect with devices.Finally act regret to provide connection to me, due to unavailability of port.So I have decided to disconnect permanently.I have raised a ticket against permanent d...

     India |  MadrasTamil Nadu   Internet Providers comments (0)


  • Act Fibernet / Technician not responded yet

    Vijay on 18 Jun 2020

    I took ACT Fibernet internet connection on April-2020. Due to covid situations, I shifted to new house on 12th June 2020, so I raised a shifting request on 10th June before moving.Now Its been seven days since I raised a ticket.In the second day, sales executive 'Medara Srinivas (+91-96660 96435)' called me for collecting documents and said, with in 2 hrs you will get call from technicain.But no body responded till 7th day.At last I got call from 2 technicians today, said it will take 3 months ...

     India |  HyderabadTelangana   Internet Services comments (0)


  • Act Fibernet / Delay in resolving complaint

    Swagatika Acharya on 12 Jun 2020

    I am using ACT Fibernet Internet in my room. i changed my room so i requested for shifting connection. As their policy they should be taken 5 days for shifting connection but it'almost 2 weeks they are not responding. Due to corona we are doing work from home and internet is necessary for us. i complained on 30th may. I called them regularly for giving connection but they are not responding. When i give complaint by call to the ACT customer Support then their technician give a call and tell us ...

     India |  HyderabadState of Andhra Pradesh   Internet Services comments (0)


  • Act Fibernet / Internet is not working since 2 days

    Rajesh on 11 Jun 2020

    This is to bring into notice that Act internet is not working since last 2 days. I called customer care several times but none of the customer care executive pick up the phone. call. I have used airtel internet connection to raise the online ticket Reference number SR10241074423802 This is the second incident in the month of June-2020, i.e. within 10 days it happened twice and nobody care to provide immediate solution to fix the issue. As school are conducting classes online and we work from ho...

     India |  BangaloreKarnataka   Internet Services comments (0)


  • Act Fibernet / Broadband not working

    Kavitha Prasad on 01 Jun 2020

    ACT fibernet Network has not been connecting since 24-May (10 days). I have called customer care everyday, but they keep telling different reason ranging from damaged cable to burnt server or bad switch. They keep telling issue will fixed in 1 hour, then 4 hours or 12 hours 24 hours etc. I have sent email to their customer care, nodal office and appellate authority, but even after 10 days issue not fixed or they not telling when will issue be fixed. Due to COVID 19, and work home rules, lac...

     India |  Bangalore CityKarnataka   Internet Providers comments (0)


  • Act Fibernet / Net is not coming

    Sampath on 16 May 2020

    After recharge also net is not coming....

     India |  HyderabadTelangana   Internet Services comments (0)


  • Act Fibernet / After renewal my internet working is stopped.

    Kiran hosamani on 15 May 2020

    ACT Fibernet AC No. 102308319095 I have raised complaint on 11th May regarding internet issue and I got reply stating that it will resolve by 11th May 4pm but problem not got resolved. Then I keep calling everyday to customer care for an update on the issue they keep telling within 24hrs it will get sort out like this till today may 15th they are saying something. I had sent mail to help desk and nodal officer to remove the connection and refund my money till now there is no response from them....

     India |  BangaloreKarnataka   Internet Services comments (0)


  • Act Fibernet / I paid amount for the Act fibernet but net is not coming properly

    Kalyan on 27 Mar 2020

    In act fibernet, we paid amount for our account. So, the net needs to come proper but net is not coming properly....

     India |  GunturAndhra Pradesh   Internet Services comments (0)


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Act Fibernet

Customer Satisfaction Rating

  • Total Complaints 14

    Pending Complaints 14

    Closed Complaints 0