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After renewal my internet working is stopped.

Posted: 15-05-2020 12:52:40Kiran hosamani

Category in Internet Services

Complaint Rating: www.99complaints.com

Act Fibernet Customer Care

ACT Fibernet AC No. 102308319095
I have raised complaint on 11th May regarding internet issue and I got reply stating that it will resolve by 11th May 4pm but problem not got resolved. Then I keep calling everyday to customer care for an update on the issue they keep telling within 24hrs it will get sort out like this till today may 15th they are saying something. I had sent mail to help desk and nodal officer to remove the connection and refund my money till now there is no response from them. I am fed of calling again again feel like to not to opt ACT anymore. Kindly help us get out of this problem. If they are not able to fix the issue let me cancel the service and I need my money back which I paid for renewal on 11th May.

Status: Complaint is open for discussion


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